How do I change my Wi-Fi network or password? How do I reconnect to my Wi-Fi network?
To change the Wi-Fi network name or password that the SmartFeeder is connected to, you must first confirm that your phone is on the 2.4GHz Wi-Fi network (not a 5GHz network).
If you are not aware of these details, please contact your internet service provider and they will help you create or locate your 2.4.GHz network.
SmartFeeder (2nd Generation)
- Confirm that Bluetooth is enabled on your mobile phone
- Open the Petnet app and go to the Device Tab > Wi-Fi Settings
- You should see the new Wi-Fi name prepopulated with an empty password field
- Enter your Wi-Fi password
- Power cycle your feeder by turning the power button off and back on from the power switch
- In the Petnet App, press Get Started to connect your SmartFeeder
Your feeder manual feed button will turn white once you have successfully connected to your new Wi-Fi name.
SmartFeeder (1st Generation)
- Remove the bowl from the Feeder Base
- Make sure the bowl is turned off
- Place the bowl down with the LED light strip facing your body, and the metal tray removed
- Open the Petnet app and go to the Device Tab > Wi-Fi Settings
- The Wi-Fi name should be prepopulated with an empty password field
- Enter your Wi-Fi password
- Turn on the bowl's power switch and press Connect inside the Petnet App
- Place your phone down on the left side of the SmartFeeder Bowl
- Your phone screen will flash to connect with the SmartFeeder Bowl
- Once your phone stops flashing, a delayed green light will flash on the right side of the bowl to confirm a connection to the SmartFeeder
