How do I change my account password?

To change your Petnet account password, please follow these steps:

  • Go to the Petnet website at and select My Account to login to your account
    • Selecting Forgot Password will allow you to send a password reset email to your account email
  • On the Overview page navigate to the Account Information section and select Edit
  • Select Change Password
  • In the available fields input your Current Password, New Password, and New Password Confirmation
  • Select Save Changes when complete